Oracle CRM In today’s competitive business environment, you need to be smarter, faster – and cut costs – in order to survive. With Oracle CRM you know more about your customers, products and results using real-time information across your business. Your organization can do more because Oracle CRM focuses on driving profitable relationships, not just automation of activities. Only Oracle CRM offers breakthrough opportunities for savings on software implementations and maintenance to ensure that you spend less for better results. Accurate information is your single greatest tool for success with customers. Oracle’s integrated CRM applications give you information-driven sales, service, and marketing because they're built on an open, standards-based architecture that streamlines business processes, improves data quality, and allows all your key divisions to draw from the same source of data. From precisely measuring marketing campaigns to automatically dispatching field technicians to remote locations, Oracle has more than 50 CRM-specific applications that help you address every phase of your sales, service, and marketing cycles. Oracle CRM E-Business Suite is the industry's only complete and integrated set of enterprise applications, working together seamlessly to streamline every area of your business—from sales, service, and marketing, through financials and human resources, to supply chain and manufacturing. Oracle CRM E-Business Suite is your fastest path to high-quality enterprise intelligence, bringing your company a true 360-degree view of your finances, your customers, and your supply chains, so you can make faster, better decisions and grow profitability in a competitive marketplace. Oracle CRM Marketing Applications let you create and deploy effective, information-driven marketing programs by supporting a continual flow of accurate information between all divisions—marketing, sales, service, finance, and administration. Whether you use Oracle Trade Management to handle complex B2B trading relationships, or Oracle CRM Marketing to precisely measure and track campaigns, Oracle CRM Marketing Applications help you execute marketing plans that are measurable and meaningful to your customers and your management. Oracle CRM accelerates your sales cycle with advanced sales applications that promote information-driven selling. From identifying prospects and fulfilling orders to compensation and customer follow-up, Oracle CRM Sales Applications—including Oracle Incentive Compensation, Oracle Quoting, Oracle TeleSales, and more—increase the effectiveness of your sales reps by automating every phase of the sales process. Oracle CRM Service Applications provide true information-driven customer service—service that enables your agents and technicians to meet and exceed customer expectations by empowering them with information that is consistent, accurate, and actionable. Through comprehensive integration of service delivery channels including web-self service, agent-assisted service via the contact center, and field service, Oracle CRM Service provides a single, robust platform for managing service-related information and processes. Oracle’s unique approach to customer service positions organizations to drive revenue through up-sell and cross-sell, cut service operating costs, and improve the overall effectiveness of customer service operations. Oracle CRM Partner Management solution enables companies to extend their business processes to work collaboratively with distribution channel partners in Marketing, Sales, and Service functions to increase revenues and enhance customer satisfaction. Oracle CRM Partner Management comprises of Oracle Partners and Oracle CRM E-Business Suite components, such as Oracle CRM Marketing, Oracle Trade Management, Oracle iStore, and Oracle CRM Sales. Oracle Partners allows companies to register, profile, and manage channel partners, whereas the E-Business Suite components enable companies to automate and streamline partner transactions. Catering to the needs of both direct and indirect channels, the E-Business Suite components provide complete demand chain visibility and control of the sales-and-delivery cycle for companies. CRM Software Reviews | CRM Software | CRM Comparison |
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